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Impact of End User Computing on is Development: A Study of it Usage in an Engineering Organization

  • Murray E. Jennex

Abstract

How much end user computing is too much? This paper reports on a study of the engineering organizations within an electric utility undergoing deregulation and change. The study was initiated when management perceived that too much engineering time was spent doing IS functions. The study found that there was significant effort being expended on system development, support, and ad hoc use. Several issues were identified affecting system development, use of programming standards, documentation, infrastructure integration, and system support. These issues cannot easily be resolved. The paper ends with recommendations for this situation that may be applicable to other organizations.

Keywords

Information Technology Information System Engineering Organization High Maintenance Cost Engineering Time 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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References

  1. Dodson, W. “Harnessing End-user Computing Within the Enterprise”, http://wmv.theic.com/dodson.html . 1995.Google Scholar
  2. KPMG Virtual Library “The Hidden Risks of Spreadsheets and End User Computing” http://www.itweb.co.za//office/kpmgy/9908100916.htm , October, 1999.Google Scholar
  3. Jennex, M., Franz, P., Duong, M., Haverkamp, R., Beveridge, R., Barney, D., Redmond, J., Pentecost, L., Gisi,J., Walderhaug, J., Sieg, R., Chang, R., “Project Report: Assessment of IT Usage in the Engineering Organizations”, July 2000Google Scholar
  4. Panko, R. “What We Know About Spreadsheet Errors” http://panko.cba.hawaii.edu/, Summer 2000.Google Scholar

Copyright information

© Springer Science+Business Media New York 2002

Authors and Affiliations

  • Murray E. Jennex
    • 1
  1. 1.San Diego State UniversitySan DiegoUSA

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