Schedules and Retrials

  • Refael Hassin
  • Moshe Haviv
Part of the International Series in Operations Research & Management Science book series (ISOR, volume 59)


This chapter deals with models where customers choose their time of arrival. Such models contain some non-stationary element like known times that a service facility is open, a scheduled (possibly periodic) service, or information about the state of the queue in past instants.1


Arrival Rate Queue Length Arrival Process Service Facility Arrival Pattern 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media New York 2003

Authors and Affiliations

  • Refael Hassin
    • 1
  • Moshe Haviv
    • 2
    • 3
  1. 1.Department of Statistics and Operations ResearchTel Aviv UniversityTel AvivIsrael
  2. 2.Department of StatisticsThe Hebrew UniversityJerusalemIsrael
  3. 3.Econometrics and Business StatisticsThe University of SydneySydneyAustralia

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