Abstract
In this chapter the authors explore the adoption of e-government strategies in three South American countries. To do so, they collect information from national e-government policies and analyze two comparable agencies in each country, which have implemented information and communication technologies (ICT) to increase transparency and accessibility. According to their analysis the three countries have followed similar steps to the paths followed by developed countries and are advancing, at different paces, towards more complex stages of e-government maturity.
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Notes
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We adopt the OECD definition of open government, cited by Gavelin et al. (2009, p. 8), as “the transparency of government actions, the accessibility to government services and information and the responsiveness of government to new ideas, demands, and needs.”
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Several regulations have been in place by the Ministry of Finance, the Transparency Council, among others, to improve the system in terms of standards, procedures and applicability. The web site http://www.gobiernotransparente.cl/asistente/documentos.php provides a list of these regulations.
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Specific data regarding unique accesses, requests or page views are not available.
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Sanabria, P., Pliscoff, C., Gomes, R. (2014). E-Government Practices in South American Countries: Echoing a Global Trend or Really Improving Governance? The Experiences of Colombia, Chile, and Brazil. In: Gascó-Hernández, M. (eds) Open Government. Public Administration and Information Technology, vol 4. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-9563-5_2
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