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Patient Flow pp 447–472Cite as

Mayo Post Acute Care Program and Care Continuum

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Part of the book series: International Series in Operations Research & Management Science ((ISOR,volume 206))

Abstract

The Mayo Post Acute Care Program highlights the opportunity for healthcare organizations to establish high quality post acute care pathways to match the demands in acute care hospitals. Key elements of the program include teamwork, staff empowerment, collaboration across care settings, and development of new pathways outside the hospital. The program eliminates the notion of discharge, and promotes high-quality programs, transitional and ventilator care as patients are most vulnerable as they transition from one setting to the next. Team centric processes, establishing key metrics, reliably implementing evidence based care are all important strategies for optimizing care across the continuum. There are also significant opportunities to apply improvement methods to maximize compliance of evidence based care in the ambulatory care setting as well which could have significant positive impact on reducing flow into the hospital.

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Acknowledgments

It is important to acknowledge the commitment of Mayo Clinic Health System and Mayo Clinic leadership and care teams who have strongly supported these programs. Special thanks to Dr. Terry Borman, Dr. Randy Linton, Dr. Wiechmann, Dr. Carmody, Dr. Lokkesmoe, Karl Palmer RN, Steve Underdahl, Jerry Ehn, Dr. Jeff Rabatin, Lisa Carter RN, Whitney Schauer RT, Gregg Thomas, Dr. Mike Rock, and countless others who have contributed to this work.

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Authors and Affiliations

  1. Mayo Clinic Health System, 1221 Whipple Street, Eau Claire, WI, 54702, USA

    Mark Lindsay

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  1. Mark Lindsay
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Correspondence to Mark Lindsay .

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Editors and Affiliations

  1. Department of Industrial and Systems Engineering, University of Southern California, Los Angeles, California, USA

    Randolph Hall

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Lindsay, M. (2013). Mayo Post Acute Care Program and Care Continuum. In: Hall, R. (eds) Patient Flow. International Series in Operations Research & Management Science, vol 206. Springer, Boston, MA. https://doi.org/10.1007/978-1-4614-9512-3_19

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