A Performance Management Model for Agile Information Systems Development Teams

Conference paper


The prevailing trend in ISD is one of poor project performances, with budget overruns commonly in excess of 300 % and many failing altogether. To address this trend ISD research always focuses on the ISD process, user involvement and the people involved. Rarely, if ever are wider organisational processes questioned. This paper argues for a cohesive and ongoing inclusion of wider organisational factors in efforts to address and improve ISD project performance. Given the poor budgetary performance of ISD projects, budgeting is one that we feel requires particular attention. Contemporary research in budgeting (e.g. Beyond Budgeting) and in ISD (e.g. agile methods) attempts to address similar issues albeit from a different angles. This paper draws on two case studies of seven ISD teams to apply the Beyond Budgeting model to an ISD environment. We demonstrate the value of using the Beyond Budgeting model to develop a cohesive research agenda within ISD used to identify gaps and suggest improvements to agile methods, probably the most well-known and accepted contemporary ISD approach.


Budget Process Budget Model Agile Method Case Site Information System Development 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.



This work was supported, in part, by Science Foundation Ireland grant 03/CE/11855 (for CSET2) to Lero, the Irish Software Engineering Research Centre (


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Copyright information

© Springer Science+Business Media, LLC 2013

Authors and Affiliations

  1. 1.National University of IrelandGalwayIreland
  2. 2.The University of New South WalesSydneyAustralia

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