Abstract
Outsourcing Information Technology (IT) functions is a growing trend in businesses looking for ways to reduce cost and hasten time-to-market of customer-facing and internal applications. The strategy of outsourcing functions, tasks, and activities to another company has existed for decades. During periods of recession, U.S. corporations cut costs by moving jobs that are of a repetitive nature to lower-cost regions, typically “offshore” or in non-U.S. countries. For example, manufacturing companies have been leveraging offshore resources since the 1950s, while the off-shoring of IT started about 10–15 years ago with the movement of legacy system maintenance tasks to Ireland and Canada.
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Saaty, T.L., Vargas, L.G. (2013). Outsourcing a Firm’s Application Development Group. In: Decision Making with the Analytic Network Process. International Series in Operations Research & Management Science, vol 195. Springer, Boston, MA. https://doi.org/10.1007/978-1-4614-7279-7_4
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