Plus/Delta (+/\(\varDelta \)) Evaluation to Help Organizations Deliver Projects Effectively

Conference paper
Part of the Lecture Notes in Electrical Engineering book series (LNEE, volume 131)


One of the most serious complaints against software failure is the inability to estimate with acceptable accuracy the cost, resources, and schedule necessary for a software project [1]. The less visible one is the underwater part representing poor quality resulting in significant rework, cost overrun due to high rework and idle times, and customer dissatisfaction [2]. IT projects fail for various reasons and whatever the reason, the project manager has to face a frustrated customer, a displeased senior management, and a project team who think they just wasted a lot of time. The objective of this research paper is to develop an investigation model by building a rich picture of how different project stakeholders perceive the quality of software engineering processes, identify the methods and techniques for supporting the job of Software Engineers and Project Managers and propose improvements to these methods that have a wider view of process quality.


Action research Plus-Delta Project management Project failures 


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Copyright information

© Springer Science+Business Media New York 2013

Authors and Affiliations

  1. 1.Department of Computer ApplicationV.R.Siddhartha Engineering CollegeKanuru, VijayawadaIndia
  2. 2.Department of Computer Science and EngineeringP.V.P.Siddhartha Institute of TechnologyKanuru, VijayawadaIndia

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