Introduction

Chapter

Abstract

This chapter provides a quick summary of the contents in each of the remaining chapters. Also included is an early history on queuing theory, and a large list of examples.

Keywords

Shipping Mold Toll Lost Dock 

Bibliography

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Copyright information

© Springer Science+Business Media New York 2012

Authors and Affiliations

  1. 1.Stuart School of BusinessIllinois Institute of TechnologyChicagoUSA

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