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Introduction to Literature and Key Concepts

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Face to Face with Emotions in Health and Social Care

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Abstract

The review of literature touches upon contemporary notions of care and examines the emotional labor of nurses and social care staff in the National Health Service and in community social work. This involves looking at the social and political changes in society and the health services: for instance, the ways that staff, patients, and families view emotional labor as shaping therapeutic relationships and defining care. The summary of literature assesses the significance of emotional labor in health and social care as well as addressing some shifts in the philosophy and education system of nursing.

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    Benjamin Gray

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Gray, B. (2012). Introduction to Literature and Key Concepts. In: Face to Face with Emotions in Health and Social Care. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-3402-3_2

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