Abstract
In Chap. 2, we have given the classification system for practices of benchmarking. External and internal classifications constitute one such classification. Among different classifications, these two classifications are frequently used for improving measuring performances and improving the present level of performance. In this chapter, an analysis is made of different benchmarking practices and wherever possible, suitable examples are given.
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Notes
- 1.
Sometimes maintenance projects are referred to as Enhancement projects by some organizations. In fact Enhancement will be a more appropriate word as these projects aim at improving the performance of the present application or a software being developed.
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Mohapatra, S. (2012). Benchmarking Practices: Analysis and Assessment. In: Information Theory and Best Practices in the IT Industry. Springer, Boston, MA. https://doi.org/10.1007/978-1-4614-3043-8_4
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DOI: https://doi.org/10.1007/978-1-4614-3043-8_4
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