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Conclusions

Chapter
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Part of the Integrated Series in Information Systems book series (ISIS, volume 31)

Abstract

E-government is a socio-technical phenomenon whose importance has rapidly increased in recent years. It is a dynamic phenomenon since it refers to government information technologies that are always changing. For instance, in the last few years governments have started to incorporate Web 2.0 tools, social media applications, and open government strategies.

Keywords

Organizational Structure Institutional Arrangement Public Manager Government Setting Social Media Application 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Springer Science+Business Media New York 2012

Authors and Affiliations

  1. 1.Department of Public AdministrationCentro de Investigación y Docencia EconomicasMexicoMexico

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