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Enacting the Government-Wide New York State Website

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Part of the Integrated Series in Information Systems book series (ISIS, volume 31)

Abstract

While the state of New York is one of the largest and most populous in the US, it was the last major state to create a centralized IT agency (around 1997), following decades of almost complete decentralization of IT functions and services. The New York State (NYS) website demonstrates how a large and diverse state government with a long history of decentralized IT management goes about creating a high-quality government-wide website. In addition to other state governments, the lessons from this case are potentially useful for government agencies at all levels (national, regional, and local) in many developed and developing countries around the world.

Keywords

State Government State Agency State Portal Chief Information Officer Accessibility Standard 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Springer Science+Business Media New York 2012

Authors and Affiliations

  1. 1.Department of Public AdministrationCentro de Investigación y Docencia EconomicasMexicoMexico

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