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Toward a Community-Based E-Development in Canada

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Seeking Transformation Through Information Technology

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Abstract

Canada’s experience tells a story of e-development that started with great promise and a national vision of “Connected Canada,” then got stuck in the snow. Canada became a highly connected nation early in the twenty-first century, thanks to citizens’ enthusiastic experimentation with the Internet use, coupled with federally led initiatives to secure universal access and government online services. Since, Canada’s ranking as information society has declined. This chapter explores the reasons for this decline. E-leadership capacity was not institutionalized. E-development was undermined by changes in the political leadership and an ideological commitment to reduce the role of government. Vested interests from primary telecom carriers, among others, took full advantage of the leadership vacuum to obstruct the structural reforms necessary for Canada’s further transition to an information economy. Canada neglected to build on its earlier achievements and to learn from its earlier experiments.

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Notes

  1. 1.

    Since June 2004 to the date of writing, Canada has had 5 years of minority government and current polls predict a continuation of the trend. When asked to choose, Canadians are consistently saying, “None of the above.”

  2. 2.

    Saul (2008) pp. 54–55.

  3. 3.

    Although the roots of the shift appear in the arts and sciences in the early years of the twentieth century, the new voices for governance this amplifies have only begun to speak.

  4. 4.

    As opposed to the “Government of Canada.”

  5. 5.

    OECD Broadband Portal – as at June 2008, Canada was tenth overall in broadband penetration per 100 people.

  6. 6.

    First appearing in a platform statement prior to the 1993 election called, “Creating Opportunity: The Liberal Plan for Canada,” and later incorporated into annual budgets. In Canada, Parliamentary Acts of Appropriation (budgets) are a form of law.

  7. 7.

    Department Mandate Statement. Industry Canada Web site.

  8. 8.

    For a deeper look into policy evolution, see: Bodnar et al. (2005). “This document constitutes a ‘policy map’ summary of activities relating to telecommunications and broadcasting in Canada, network access, e-commerce, e-learning, and various other informatics initiatives leading up to and through the development of what is now known as the Internet.”

  9. 9.

    Public Works and Government Services Canada. Web site.

    Treasury Board of Canada Secretariat. Web site.

  10. 10.

    Government Executive Series (2004).

  11. 11.

    The Government Executive Series 2005. (Accenture ceased making reports that ranked e-government progress in countries after 2006.)

  12. 12.

    CIOB web site.

  13. 13.

    Organizational Readiness Office web site.

  14. 14.

    Largely a matter of networking software applications, not desk-tops.

  15. 15.

    For some of the history of that pressure see: CAP (b).

  16. 16.

    CAP (a).

  17. 17.

    Telecommunities Canada (TC) is a national community of practice about the uses of online networks for community development. Together with like-minded groups, its goal is to connect theory, policy, and practice in ways that expand and improve the ability of communities to design their own future. TC has become a significant repository of, and network for, the local experience gained through public participation in the Community Access Program. TC advocates for control of open broadband networks as a local responsibility. http://www.tc.ca .

  18. 18.

    IHAC, SchoolNet, CAP, Smart Communities, BRAND, etc.

  19. 19.

    The most comprehensive example is: Key Elements of a National Access Strategy: A Public Interest Proposal . IPRP, Faculty of Information Studies, University of Toronto.

  20. 20.

    National CAP Pictou–Vancouver Working Group 2004 .

  21. 21.

    Applicant Declaration on Lobbying. CAP.

  22. 22.

    CANCAP ( 2005 ).

  23. 23.

    Internet for Everyone Campaign .

  24. 24.

    Graham ( 2010 ).

  25. 25.

    Correspondence from Gareth Shearman , President, Telecommunities Canada.

  26. 26.

    CANARIE web site.

  27. 27.

    Telecommunications Policy Review Panel ( 2006 ). Final Report.

  28. 28.

    Or, to use the language of the e-development framework, TPRP did recommend a “cross-functional department to promote collaborative actions on policies and program implementation.”

  29. 29.

    Graham ( 2005b ). See also: Graham ( 2005a ) and Graham ( 2006a ).

  30. 30.

    Telecommunications Act: Order Issuing a Direction to the CRTC on Implementing the Canadian Telecommunications Policy Objectives ( 2006 ).

  31. 31.

    Lawson ( 2008 ).

  32. 32.

    Ramirez et al. ( 2007 ).

  33. 33.

    Smolin ( 2003 ).

  34. 34.

    Graham (2007).

  35. 35.

    Thornton ( 2008 ).

  36. 36.

    Verbal comments during the ceremony to sign a Memorandum of Understanding between ICANN and the new North American Regional At Large Organization. June 2007.

  37. 37.

    Lessig ( 2004)

  38. 38.

    Geertz ( 1973). “The concept of culture I espouse … is essentially a semiotic one. Believing, with Max Weber, that man is an animal suspended in webs of significance he himself has spun, I take culture to be those webs, and the analysis of it to be therefore not an experimental science in search of law but an interpretative one in search of meaning. It is explication I am after …”

  39. 39.

    Speakers at the OECD Ministerial Meeting on the future of the Internet Economy, Seoul, Korea, June 16–18, 2008:

    – Mr. José Mariano Gago, (Minister of Science, Technology and Higher Education, Portugal): “Governments are committed to creating the conditions for the Internet to grow – even though we don’t know what they are. … the relation of amateurs to professionals is shaping the new organizational structure, and the Internet helps that movement to explode.”

    – Mr. Juhan Parts, (Minister of Economic Affairs and Communications, Estonia): “They forgot to mention that Skype is an Estonian company… There is an economy and an Internet Economy? No, they are very difficult to separate. We will see Internet everywhere in sectors and affairs. … “users” are not users any more. They produce content. The level of complexity is rising.”

    – Mr. David Cunliffe, (Minister for Communications and Information Technology, New Zealand): “States must use their power to offset the incumbents.”

  40. 40.

    “Creating Opportunity: The Liberal Plan for Canada,” set out the platform of the Liberal Party of Canada in the 1993 federal election.

  41. 41.

    Martin inherited the role of Prime Minister from Jean Chretien in December 2003. He won an election, in June 2004, but with a minority, and then was defeated by the Conservative Party of Canada under Stephen Harper in January 2006.

  42. 42.

    Dobbin (2003).

  43. 43.

    Tournemille (2001).

  44. 44.

    Osborne and Gaebler (1992).

  45. 45.

    Smart regulation, see:

    • –– Priest (1997).

    • –– Gunningham and Grabosky (1998).

  46. 46.

    Boyd (2003, 2004).

  47. 47.

    Green and Hrab (2003).

  48. 48.

    Gunningham (2007).

  49. 49.

    Webster and Cathro (2007). “The Canadian Environmental Protection Act (CEPA) … stands as a shining example of smart regulation principles built on promises of strict enforcement. But [Margo] Priest says CEPA has been weakly enforced, and she should know: as the chief review officer hearing appeals of Environmental Protection Compliance Orders issues under CEPA, she laments ‘I do nothing’.”

  50. 50.

    Ensuring a modern economy throughout rural and remote Canada: investing in rural and remote broadband access. Conservative Press Releases, Oct 11, 2008.

  51. 51.

    New Democratic Party of Canada (NDP) Web site.

  52. 52.

    The Platform statement was removed from the Party web site after the election, but the origin of the policy was from Findley (2007). “Broadband, connecting Canadians,” is a significant issue all across the country in what are still underserved rural areas.

  53. 53.

    Infrastructure Canada Web Site.

  54. 54.

    Preparing Europe’s digital future: i2010 Mid-Term Review. European Communities, 2008.

  55. 55.

    Ramirez et al. (2007), p. 10.

  56. 56.

    For example, Canada has no coherent energy or environmental strategies either. The reason for those absences is simply that they get in the way of business as usual.

  57. 57.

    Information Highway Advisory Council (1997).

  58. 58.

    Shirky (2009).

  59. 59.

    See, for example, Avery (2008a, b).

  60. 60.

    McTaggart (2008).

  61. 61.

    Here are two examples:

    1. (a)

      Digitalontario. The Government of the Province of Ontario does have a strategy for the uses of the Internet in development, “Strengthening Digital Infrastructure Capacity.” It contrasts starkly with the total absence of anything comparable at the Federal level.

    2. (b)

      Coquitlam Optical Network Corporation (Qnet). At the municipal level, “QNet delivers superior, carrier grade fibreoptic network access within the City of Coquitlam, providing residents and businesses with the most competitive telecommunication choices of any municipality in Canada.”

  62. 62.

    Partnership For A Digital Chicago: The city that net/works: transforming society and economy through digital excellence. Also, Stockholm Declaration on Open (broadband) Networks.

  63. 63.

    For example, Ms. Viviane Reding, Commissioner for Information Society and Media, Commission of the European Community, speaking at the OECD (2008a), said: “Internet, like sea, space, the air, is shared by mankind. Net neutrality is a political question to be answered by people. The Internet is theirs. Do NOT weaken its openness as a public space. … The notion of Internet as a public utility must continue to be the primary guiding principle, backed by a stable notion of Internet Governance.”

  64. 64.

    Graham (2006b).

  65. 65.

    Nowak (2008). The study Nowak refers to is Oxford Said Business School and Universidad de Oviedo. Broadband Quality Score: a global study of broadband quality.

  66. 66.

    Florida and Milway (2008).

  67. 67.

    Zara (2008).

  68. 68.

    Veenhof et al. (2008).

  69. 69.

    Benkler (2006).

  70. 70.

    OECD (2008b). According to the OECD, in 5 years Canada has dropped from second “most connected” to tenth.

  71. 71.

    Lenihan et al. (2007). “...... the reality is that governments are very ambivalent about using community approaches on a large scale. There are at least two reasons for this. One is organizational. Governments still operate very much from within the old paradigm – the self-contained, hierarchical silos. As a result, even when they want to collaborate, the system makes it difficult, if not impossible. The other is more legal and constitutional. In many ways, our system of government was actually designed to discourage collaboration.”

  72. 72.

    Lipsey (1996). The maladjustment is over beliefs underlying the technologies more than the technologies themselves.

  73. 73.

    Tapscott (2008).

  74. 74.

    Research on comparative statistics relating broadband to national productivity is in its early stages. For examples, see Gillett et al. (2006), Katz (2008), Roberts (2007), and Welsum (2008).

  75. 75.

    Creech et al. (2009).

  76. 76.

    Communautique (2010).

  77. 77.

    For example see: First Nations Technology Council (FNTC). British Columbia. Pathways to Technology Project. “… a First Nations-led initiative to provide all 203 First Nations in BC with high-speed Internet services. The project is being implemented and managed by First Nations organizations although many other organizations are being engaged in various capacities and are making important contributions.”

  78. 78.

    Lenihan (2007). As a constitutional federation, the balance of national and local issues among the Federal Government and the Provinces and Territories has been the subject of continuous negotiation since 1867. But, as Don Lenihan says, “Now, with almost a century and a half of experience behind us, a clear lesson has emerged about our federation. The distinction between local and national roles is a relative one. Whether something is local or national often depends on how we look at it.”

  79. 79.

    Hanna (2007).

  80. 80.

    Lenihan (2007). “These technologies have an extraordinary ability to connect people and institutions in new ways. While we can still make many choices about the form our new levels of connectedness will take, that they will profoundly deepen interdependence – at all levels – is hardly open to question. It is simply a consequence of living in the information age.”

  81. 81.

    Hanna (2007), pp. 92–93.

  82. 82.

    Hanna (2007), p. 97.

  83. 83.

    Stiglitz (1999).

  84. 84.

    Hanna (2007).

  85. 85.

    Saul (2008), p. 30.

  86. 86.

    Lenihan (2007). “So our point is that a new emphasis on community engagement of the sort we are advancing would greatly enhance the role of elected officials by creating a new opportunity for them to act as facilitators in these processes.”

  87. 87.

    The concept of context preservation and transformation comes from: Roberto (1984).

  88. 88.

    Maxwell (2008).

  89. 89.

    Tapscott and Williams (2010).

  90. 90.

    See, for example, Canadian Chamber of Commerce, and Information Technology Association of Canada.

  91. 91.

    Communautique (2010); Chebucto Community Net (Halifax); K-Net; First Nations Technology Council; Wiring the social Network; Vetter et al. (2009).

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Correspondence to Nagy K. Hanna .

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Graham, G., Hanna, N.K. (2011). Toward a Community-Based E-Development in Canada. In: Hanna, N., Knight, P. (eds) Seeking Transformation Through Information Technology. Innovation, Technology, and Knowledge Management. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-0353-1_4

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