Administration and Management of an Urban Forensic Psychiatry Clinic
In the criminal justice system, the small provider of technical services is often at a political disadvantage in relating to court and correctional agencies, which have their own needs and agendas. Their survival may depend on the maintenance of a sufficient base of power and influence. The small forensic facility must relate to the larger actors in the system in much the same way that a private company relates to its consumers: advertising its services, creating its own market niche, keeping track of market sensitivity through research, and striving to deliver a consistently competent service. Using the example of the Forensic Psychiatry Clinic for the Criminal and Supreme Courts of New York, this chapter will illustrate several administrative and managerial methods for accomplishing these strategies. These methods include assessing the needs of the client base, establishing well-defined limits, developing effective interdepartmental liaisons, and maintaining high standards of technical competence and professional skills.
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