The Purpose of Reengineering

  • Alfs Berztiss


The way a reengineered organization copes with the complexity and volatility of the postindustrial business world is expressed in the form of seven goals. The goals are discussed in some detail.


Customer Satisfaction Process Team Field Office Intelligence Gathering Instant Communication 
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Copyright information

© Springer-Verlag New York, Inc. 1996

Authors and Affiliations

  • Alfs Berztiss
    • 1
    • 2
  1. 1.Department of Computer ScienceUniversity of PittsburghPittsburghUSA
  2. 2.Institute of DSVStockholm UniversityKistaSweden

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