Abstract
The OSSAD methodology was developed in the multinational OSSAD project under the ESPRIT program. The methodology offers methods and tools for the analysis, design, and implementation of office support systems. This chapter disÂcusses the interaction of the theoretical and empirical work in the methodology construction, first on a general level and second by using OSSAD as a reference. A framework for the research settings is presented to classify empirical research methods. The goals, conventions, and results of the empirical tests of OSSAD methodology are reported.
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Leppänen, M., Savolainen, V. (1999). Refinement of the OSSAD Methodology by Multiclient Field Testing. In: Perspectives of Information Systems. Springer, New York, NY. https://doi.org/10.1007/978-1-4612-1464-9_5
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DOI: https://doi.org/10.1007/978-1-4612-1464-9_5
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