User-Centered Design (UCD) in the Enterprise: Corporations Begin to Focus on UCD

  • Aaron Marcus
Part of the Human–Computer Interaction Series book series (HCIS)

Abstract

Computer interaction communities have been talking about user-centered design (UCD) for as much as two decades. Researchers, analysts, and designers have made much progress in understanding the terms, concepts, process, tools, and document resources that facilitate this process.

Keywords

Marketing Sorting 

References

Publications

  1. Cockton G (2004) Value-centred HCI. In: Hyrskykari A (ed) Proceedings, NordiCHI 2004, 23–27 October 2004, Tampere, pp 149–160Google Scholar
  2. European Design Centre (2004) User-centred design works (CD-ROM). IOP Human Machine Interaction. www.edc.nl. This CD-ROM presents a case for user-centered design including case studies and information resources
  3. No Author (2004) Software development: best or bust (Test of best practices). Software Development Magazine, November 2004, special insert, unpagedGoogle Scholar
  4. Schaeffer E (2004) Institutionalization of usability. Addison-Wesley, ReadingGoogle Scholar
  5. Vredenburg K, Insensee S, Righi C (2002) User-centered design: an integrated approach, Software quality institute series. Prentice Hall, Upper Saddle RiverGoogle Scholar

URLs

  1. EFFIN. http://www.effin.org/. EFFIN is a multi-client sponsored project to tailor user-centered methods to the development of electronic government services and to investigate these methods in practice. The project is financed through the FIFOS program of the Norwegian Research Council
  2. UPA (after 2013 UXPA). http://www.upassoc.org/upa_projects/usability_in_enterprise/index.html>http://www.upassoc.org/upa_projects/usability_in_enterprise/index.html. The project, sponsored by the European usability community seeks to gather information on usability practice in the enterprise and evidence of return on investment (ROI) of usability

Copyright information

© Springer-Verlag London 2015

Authors and Affiliations

  • Aaron Marcus
    • 1
  1. 1.Aaron Marcus and Associates, Inc.BerkeleyUSA

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