Behavior: Basic Psychology of the User

  • Frank E. RitterEmail author
  • Gordon D. Baxter
  • Elizabeth F. Churchill


This chapter examines what are described as user behavioral characteristics. These are characteristics that are related to perception in broad terms. The chapter starts by defining some behavioral terms and concepts that are used in this and subsequent chapters. We then describe in detail several aspects of the two main perceptual systems that are involved in interacting with computer-based systems: vision and hearing. For each of these aspects we consider some of the implications they have for system design. We finish by introducing the topic of motivation to help explain why individual users may behave in a particular way when carrying out a task.


False Alarm Color Vision Extrinsic Motivation Tuning Fork Display Screen 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag London 2014

Authors and Affiliations

  • Frank E. Ritter
    • 1
    Email author
  • Gordon D. Baxter
    • 2
  • Elizabeth F. Churchill
    • 3
  1. 1.College of ISTThe Pennsylvania State UniversityUniversity ParkUSA
  2. 2.School of Computer ScienceUniversity of St AndrewsSt AndrewsUK
  3. 3.eBay Research LabsSan JoseUSA

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