Markets of Logistics Services: The Role of Actors’ Behavior to Enhance Performance

  • Nicola Bellantuono
  • Gregory E. Kersten
  • Pierpaolo Pontrandolfo


In real markets of logistics services, actors make independent decisions to pursue their own objectives, neglecting the need for maximizing performance of the market as a whole. The aim of this chapter is to assess the inefficiency of such logistics markets and define policies to improve system-wide performance, taking into account each actor’s behavior. A simulation model of a logistics marketplace is thus defined, wherein the transportation needs of a number of shippers have to be matched with the capacities of several carriers. The model is used to assess the players’ behavior and system performance in a decentralized logistics market. The analysis shows the extent to which certain features of the market affect inefficiency, stressing the room for improvement. Based on simulation results, several recommendations are given, aimed at influencing the actors’ autonomous decision making. We discuss how the recommendations’ efficacy is impacted by behavioral issues.


Price Strategy Logistics Service Transportation Service Behavioral Issue Logistics Market 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.



This work has been supported by Regione Puglia (APQ PS025) and the Engineering Faculty in Taranto of the Politecnico di Bari.


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Copyright information

© Springer-Verlag London 2013

Authors and Affiliations

  • Nicola Bellantuono
    • 1
  • Gregory E. Kersten
    • 2
  • Pierpaolo Pontrandolfo
    • 1
  1. 1.Department of Mechanics, Mathematics and ManagementPolytechnic University of BariBariItaly
  2. 2.InterNeg Research CentreConcordia UniversityQuebecCanada

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