Technology Integration Preparation
As stated in Chap. 1, senior management of Drive Horse Motors recognized the needs of new technology integration to sustain business performance and market share in the competitive global economy. According to the request of the vice president (VP) of the Research Center, you investigated urgent technology needs of your company to develop a document for technology integration roadmap. Through numerous discussions with operational people, you found the biggest concern was operational disruption that is the primary factor of business performance degradation. You examined several technologies to address this operational interruption problem and identified RFID technology as the best fit. As part of the technology integration roadmap, you should also perform necessary preparation tasks prior to an actual implementation. You should analyze the business process in which the RFID will be used; assess the available RFID products and select the most appropriate one; identify all stakeholders; develop a business case; develop a solution architecture; validate the business case. As an illustration, this chapter uses RFID to explain technology integration preparation; however, its contents can be applicable to any other new technology integration.
KeywordsBusiness Process Technology Integration Business Unit Business Case Quality Function Deployment
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