Skip to main content

Inter-Family Messaging with Domestic Media Spaces

  • Chapter
  • First Online:
Book cover Connecting Families

Abstract

Many family members have a need to stay connected with their loved ones when they are separated by distance. Technologies such as the phone or email help achieve this to some extent, but, many people still feel out of touch with their loved ones. We designed two domestic media spaces—The Family Window and Family Portals—to help distributed family members connect with remote families’ homes using ‘always-on’ video connections. In addition to this, both systems allowed family members to interact using handwritten messaging. Our chapter focuses on this latter functionality to explore the ways in which family members made use of the inter-family messaging features found within our domestic media space systems. Here we discuss both synchronous and asynchronous messaging and the nuances of public vs. private messaging between households. We conclude with a discussion of implications for inter-family messaging systems.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 54.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Ames, M.G., Go, J., Kaye, J.J., Spasojevic, M. (2010). Making love in the network closet: the benefits and work of family videochat. ACM Conference on Computer Supported Cooperative Work 2010 (pp. 145–154). New York: ACM.

    Google Scholar 

  • Elliot, K., Neustaedter, C., Greenberg, S. (2007). StickySpots: using location to embed technology in the social practices of the home. ACM Conference on Tangible, Embodied and Embedded Interaction. New York: ACM.

    Google Scholar 

  • Fass, A., Forlizzi, J., Pausch, R. (2001). MessyDesk and MessyBoard: two designs inspired by the goal of improving human memory. ACM Conference on Designing Interactive Systems 2001 (pp. 303–311). New York: ACM.

    Google Scholar 

  • Harrison, S. (2009). Media Space: 20+ Years of Mediated Life. London: Springer.

    Book  Google Scholar 

  • Hindus, D., Mainwaring, S., Leduc, N., Hagstr, A., Bayley, O. (2001). Casablanca: designing social communication devices for the home. ACM SIGCHI Conference on Human Factors in Computing Systems 2001 (pp. 325–332). New York: ACM.

    Google Scholar 

  • Hutchinson, H., Mackay, W., Westerlund, B., Bederson, B., Druin, A., Plaisant, C., Beaudouin-Lafon, M., Conversy, S., Evans, H., Hansen, H., Roussel, N., Eiderback, B. (2003). Technology probes: inspiring design for and with families. ACM SIGCHI Conference on Human Factors in Computing Systems 2001 (pp. 17–24).

    Google Scholar 

  • Judge, T. K., & Neustaedter, C. (2010). Sharing conversation and sharing life: video conferencing in the home. ACM SIGCHI Conference on Human Factors in Computing Systems 2010 (pp. 655–658). New York: ACM.

    Google Scholar 

  • Judge, T. K., Neustaedter, C., Kurtz, A. (2010). The family window: the design and evaluation of a domestic media space. ACM SIGCHI Conference on Human Factors in Computing Systems 2010 (pp. 2361–2370). New York: ACM.

    Google Scholar 

  • Judge, T. K., Neustaedter, C., Harrison, S., Blose, A. (2011). Family portals: connecting families through a multifamily media space. ACM SIGCHI Conference on Human Factors in Computing Systems 2011. (pp. 1205–1214). New York: ACM.

    Google Scholar 

  • Kirk, D.S., Sellen, A., Cao, X. (2010). Home video communication: mediating ‘closeness’. ACM Conference on Computer Supported Cooperative Work 2010 (pp. 135–144). New York: ACM.

    Google Scholar 

  • Lindley, S., Harper, R., Sellen, A. (2010). Designing a technological playground: a field study of the emergence of play in household messaging. ACM SIGCHI Conference on Human Factors in Computing Systems 2010 (pp. 2351–2360). New York: ACM.

    Google Scholar 

  • Neustaedter, C., Elliot, K., Greenberg, S. (2006). Interpersonal awareness in the domestic realm. Australia Conference on Computer-Human Interaction (OzChi) 2006 (pp. 15–22). New York: ACM.

    Google Scholar 

  • Neustaedter, C., Judge, T., Kurtz, A., Fedorovskaya, E. (2010). The family window: connecting families over distance with a domestic media space. Video Proceedings of the Conference on Computer Supported Cooperative Work (CSCW 2010). New York: ACM.

    Google Scholar 

  • O’Hara, K., Harper, R., Unger, A., Wilkes, J., Sharpe, B., Jansen, M.(2005). TxtBoard: from text-to-person to text-to-home. Proceedings of the Conference on Computer-Human Interaction (CHI 2005), Extended Abstracts. New York: ACM.

    Google Scholar 

  • Romero, N., Markopoulos, P., Baren, J., Ruyter, B., Ijsselsteijn, W., Farshchian, B. (2007). Connecting the family with awareness systems. Personal Ubiquitous Computing, 11(3), 299–312.

    Article  Google Scholar 

  • Sellen, A., Harper, R., Eardley, R., Izadi, S, Regan, T., Taylor, A., Wood, K. (2006). Situated messaging for the home. ACM Conference on Computer Supported Cooperative Work (CSCW 2006). New York: ACM.

    Google Scholar 

  • Strauss, A., & Corbin, J. (1998). Basics of qualitative research (2nd ed.). Thousand Oaks: Sage.

    Google Scholar 

  • Tang, J., & Minneman, S. (1990). VideoDraw: a video interface for collaborative drawing. ACM SIGCHI Conference on Human Factors in Computing Systems 1990 (pp. 313–320). New York: ACM.

    Google Scholar 

  • Tang, J., & Minneman, S. (1991). VideoWhiteboard: video shadows to support remote collaboration. ACM SIGCHI Conference on Human Factors in Computing Systems 1991 (pp. 315–322). New York: ACM.

    Google Scholar 

  • Tee, K., Brush, A.J., Inkpen, K. (2009). Exploring communication and sharing between extended families. International Journal of Human-Computer Studies, 67(2), 128–138.

    Article  Google Scholar 

Download references

Acknowledgements

This research was graciously funded by Eastman Kodak Company. We are also very thankful for the help and support of researchers and management at Kodak Research Labs: Andrew Kurtz, Andrew Blose, Elena Fedorovskaya, and Rodney Miller. Lastly, we are indebted to the families who participated in our field deployments and spent many hours meeting and interacting with us. Without them, the research would not have been possible.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Carman Neustaedter .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer-Verlag London

About this chapter

Cite this chapter

Judge, T., Neustaedter, C., Harrison, S. (2013). Inter-Family Messaging with Domestic Media Spaces. In: Neustaedter, C., Harrison, S., Sellen, A. (eds) Connecting Families. Springer, London. https://doi.org/10.1007/978-1-4471-4192-1_8

Download citation

  • DOI: https://doi.org/10.1007/978-1-4471-4192-1_8

  • Published:

  • Publisher Name: Springer, London

  • Print ISBN: 978-1-4471-4191-4

  • Online ISBN: 978-1-4471-4192-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics