Maintaining the Instant Connection—Social Media Practices of Smartphone Users
In the last few years, using social media via mobile phone applications has become increasingly common. However, there are only few studies exploring people’s mobile application usage behavior. In order to understand users’ mobile social media practices in the context of everyday life, 30 owners of high-end smartphones were interviewed for this study. The context of their mobile SNS use cases was studied through diaries kept by 15 of the participants. The results show that mobile social networking is typically about briefly checking the latest updates and news, most often while in transit and when immersive use of the internet is not possible. Also, there are more browsing activities on the mobile phone than content creation, which is better done with PC. In the use of social media, immediate access to the most interesting content, such as photos, status updates and news, is highly valued; in this respect, the mobile phone adds value to the use of social media by enabling access to it in a great variety of situations and locations. As a practical result, we present design implications for mobile SNS applications and point out that there is currently a lack of features for effective selection, storing and filtering of content produced through the various social media sites.
The authors wish to thank Nokia Research Center for enabling this study. This research was part of the project “PROFCOM—Product-Internationalization with Firm-Hosted Online Communities”, mainly funded by Tekes, the Finnish Funding Agency for Technology and Innovation (decision number 2283/31/07).
- 1.Boyd, D.M., Ellison, N.B.: Social network sites: definition, history, and scholarship. J. Comput. Mediat. Commun. 13(1), article 11 (2007)Google Scholar
- 2.Böhmer, M., Hecht, B., Schöning, J., Krüger, A., Bauer, G.: Falling asleep with angry birds, facebook and kindle—a large scale study on mobile application usage. In the 13th International Conference on Human Computer Interaction with Mobile Devices and Services (MobileHCI 2011), pp. 47–56, ACM Press, New York, NY, USA (2011)Google Scholar
- 4.Cui, Y., Roto, V.: How people used the web on mobile devices. In the 17th International Conference on World Wide Web (WWW ‘08), pp. 905–914, Beijing, China (2008)Google Scholar
- 5.Grace, J.H., Zhao, D, Boyd, D.: Microblogging: What and How Can We Learn From It? In: CHI 2010 extended abstracts on Human factors in computing systems (CHI EA 2010), pp. 4517–4520, Atlanta, Georgia, USA, (2010)Google Scholar
- 6.Hinman, R., Spasojevic, M., Isomursu, P.: They call it “surfing” for a reason: Identifying mobile Internet needs through PC deprivation. In: CHI 2008 extended abstracts on Human factors in computing systems (CHI EA 2008), pp. 2195–2208. Florence, Italy (2008)Google Scholar
- 7.Java, A., Song, X., Finin, T., Tseng, B.: Why we twitter: understanding microblogging usage and communities. In: 9th WebKDD and 1st SNA-KDD 2007 workshop on Web mining and social network analysis, pp. 56–65, ACM Press, New York, NY, USA (2007)Google Scholar
- 8.Kaikkonen, A.: Full or tailored mobile web- where and how do people browse on their mobiles? In: International Conference on Mobile Technology, Applications, and Systems (Mobility ‘08), Article 28, ACM Press, New York (2008)Google Scholar
- 9.Kaikkonen, A.: Mobile internet: past, present, and the future. Int. J. Mob. Hum. Comput. Interact. 1(3). (2009)Google Scholar
- 11.Oulasvirta, A., Rattenbury, T., Ma, L., Raita, E.: Habits make smartphone use more pervasive. Pers. Ubiquitous Comput. 16, (2011)Google Scholar
- 12.Rogers, E.M.: Diffusion of Innovations, 5th edn. Free Press, New York (1995)Google Scholar
- 13.Roto, V., Kaikkonen, A.: Perception of narrow web pages on a mobile phone. In HFT 2003 (2003)Google Scholar
- 14.Zhao, D., Rosson, M.B.: How and why people twitter: the role that micro-blogging plays in informal communication at work. In: ACM International Conference on Supporting Group Work (GROUP ‘09), ACM Press, pp. 56–65. New York, NY, USA (2009)Google Scholar