10: It Does Not End Here

  • Lene Nielsen
Part of the Human–Computer Interaction Series book series (HCIS, volume 15)


The persona project is well underway; the descriptions are used for idea development to create new products, to support dialogue, to recruit users for test of product drafts, and to communicate with the users. But how long will the method be able to maintain focus? What happens if we get new knowledge about the users? And when is it time to get the information updated? I will examine these questions in more detail in Step 10: Ongoing adjustments are made.


Product Development Human Computer Interaction Development Perspective Project Group Project Participant 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. Browne, J., Dorsey, M., & Peterson, J. (2011, March 3). Customer experience professionals: Break through persona obstacles now (Forrester Report for Customer Experience Professionals, pp. 1–6). Cambridge, MA: Forrester.Google Scholar
  2. Vorre Hansen, A. (2009). Personas nu og fremover. Retrieved April 7, 2011, from

Copyright information

© Springer-Verlag London 2013

Authors and Affiliations

  • Lene Nielsen
    • 1
  1. 1.Interaction Design GroupIT University of CopenhagenCopenhagenDenmark

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