The Systems Analysis Skill

  • Kate Startin
Part of the Artificial Intelligence and Society book series (HCS)


The starting point of this study was an observation, made over a number of years in IT, that two communities of software developers approach their work in very different ways and rely on different types of knowledge. Further, it was noticed that the differences were systematic, in that one of the communities valued the technical skill, while other valued the communication skill.


Tacit Knowledge Development Team Business Area Insurance Group User Area 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Copyright information

© Springer-Verlag London Limited 1995

Authors and Affiliations

  • Kate Startin

There are no affiliations available

Personalised recommendations