Design of The Operation/Maintenance Interface in Highly Mechanized Flows

  • Maria Thilander
Conference paper

Abstract

In pace with an increasing awareness of the negative effects, both in terms of productivity and social aspects, of taking the division of work and specialization too far, the question concerning transfer of maintenance work from the maintenance unit to the operators has increasingly been focused. In this paper, which is based on case studies of three highly mechanized production units (two producing disposable napkins and two vehicle components) within two Swedish companies, the factors are discussed that exert an influence on the design of the interface between operation and maintenance as well as the implications of different design alternatives, in terms of different aspects of productivity and job satisfaction. Moreover, the study shows how a so called breakdown analysis can be used as an instrument and a tool in the design of this interface. It also demonstrates that creating well- defined areas of responsibility, placing overall responsibility for maintenance in the hands of one individual and establishing direct contacts between operators and repairmen are measures that exert a positive influence on productivity. In addition, the study shows the necessity of linking the design of the maintenance work to the operator’s overall work situation and competence level, and that operator competence is an important factor for attaining productivity and work satisfaction.

Keywords

Dust 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Nakajima, S., TPM: Total Productive Maintenance - Maximizing overall equipment effectiveness, Japan Institute of Plant Maintenance, Tokyo, 1986.Google Scholar
  2. 2.
    Imai, M., Kaizen, The key to Japan’s competitive success, Random House, New York, 1986.Google Scholar
  3. 3.
    Bennet, D.J. & Jenney, B.W., Reliability: its implications in production systems design, Omega, Vol. 8, No. 4, pp 433–440, 1980.CrossRefGoogle Scholar
  4. 4.
    Thilander, M, Flexible production in the chemical industry - a question of competence, Proceedings of the 3rd International Production Management Conference on Management and New Production Systems, Göteborg, Sweden, May 27–28, 1991.Google Scholar
  5. 5.
    Hackman, J.R. & Oldham, G.R., Work redesign, Addison-Wesley, Reading, Mass., 1980.Google Scholar
  6. 6.
    Svensson, L., Organization for efficient mechanized manufacturing, Proceedings of the 7th International Conference on Production Research, Windsor, Canada, 1983, pp 31–36.Google Scholar

Copyright information

© Operations Management Association-UK 1991

Authors and Affiliations

  • Maria Thilander
    • 1
  1. 1.Department of Industrial Management and EconomicsChalmers University of TechnologyGöteborgSweden

Personalised recommendations