An Analysis of Obsolescence Risk in It Systems
This paper is concerned with technological and functional obsolescence in the context of common computing applications and from a user perspective. Both forms of obsolescence are defined and the effects on software and hardware are discussed, together with the consequence for cost of ownership of IT systems. Supporting data is provided from a number of industrial surveys of commercial off the shelf software.
KeywordsWord Processor Software Release Software Supplier Technological Obsolescence Software Quality Management
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