BIS ’99 pp 173-181 | Cite as

On the Difficulties of Cost/Benefit Analysis: What Management is Buying when Buying Information Technology Systems

  • Kenneth Wong
  • Wita Wojtkowski
Conference paper

Abstract

The purpose of this paper is to outline and analyze the challenges encountered when utilizing the prevailing methodologies used to determine the cost/benefit of implementing an information technology (IT) system. This paper will address the issues regarding the challenges of accurately determining the cost/benefits of implementing an IT system.

Keywords

Income Expense Tate 

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Copyright information

© Springer-Verlag London Limited 1999

Authors and Affiliations

  • Kenneth Wong
    • 1
  • Wita Wojtkowski
    • 2
  1. 1.Technical Support Cougar Mountain SoftwarePotomacUSA
  2. 2.Computer Information Systems and Production ManagementBoiseUSA

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