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Turning business into e-business

  • Peter Gloor

Abstract

This chapter describes how a company can profit from the e-business revolution by transforming itself into an e-business. e-Business transformation can be done either top-down, by creating a new digital strategy, or bottom-up, by automating existing processes with e-business technologies, Either way, knowledge about its business domain and processes is one of the core assets of a company. Once process and domain knowledge has been extracted and made accessible in a human-understandable and machine-readable format, tools and technologies can link the whole value chain, automatically executing business processes spanning the globe and linking many participants. Based on a broad collection of sample processes, this chapter looks in detail at how e-business technologies can be used to transform a business either top-down or bottom-up into an e-business, A broad selection of case studies illustrates how leading firms have transformed their businesses. The Web dating industry has set an early example of a successful adaptation of all facets of Web technology.

Keywords

Business Process Business Travel Application Service Provider Sales Channel Field Engineer 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag London Limited 2000

Authors and Affiliations

  • Peter Gloor
    • 1
  1. 1.ZurichSwitzerland

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