Wireless World pp 195-206 | Cite as

Usability of Portable Devices: The Case of WAP

  • Vincent Helyar
Part of the Computer Supported Cooperative Work book series (CSCW)


Imagine stepping out of an office building on the way to the airport and using your WAP-enabled, wireless device to check the traffic report. Finding congestion, you locate the train timetable and choose to purchase a train ticket on-line instead of driving. On the way to the airport, you select your aisle seat, check in for the flight, and reserve a special meal. Finally, you unpack your raincoat after looking up the weather at your destination (WAP Forum, 1999).


Mobile Phone Switching Cost Portable Device Content Provider Small Screen 
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Copyright information

© Springer-Verlag London Limited 2002

Authors and Affiliations

  • Vincent Helyar
    • 1
  1. 1.Serco Usability ServicesLondonEngland

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