Abstract
Knowledge management is currently considered as a key issue within organisations. Knowledge management is crucial in all design activities, since a designer often relies on his or others’ experience to solve a new problem. This paper presents a tool for design knowledge management, focused on knowledge capture and reuse. Design knowledge is stored in process traces, which represent the successive steps leading to the solution (as opposed to just the solution). The tool is generic: it is independent both from the design method and from the application domain, thanks to the combined use of meta-modelling and case-based reasoning. We describe the tool and its application to a real Business Process Reengineering case.
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© 2001 Springer-Verlag London
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Prat, N. (2001). STEP PC: a Generic Tool for Design Knowledge Capture and Reuse. In: Roy, R. (eds) Industrial Knowledge Management. Springer, London. https://doi.org/10.1007/978-1-4471-0351-6_20
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DOI: https://doi.org/10.1007/978-1-4471-0351-6_20
Publisher Name: Springer, London
Print ISBN: 978-1-4471-1075-0
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