Abstract
This chapter1 discusses some aspects of networked learner support, the term adopted here to refer to multidisciplinary support for effective networked learning and teaching, involving staff in a variety of academic support services (Fowell & Levy, 1995). Focusing in particular on the educational role of information specialists, the chapter reflects back on trends and issues addressed by NetLinkS, a national training and awareness project which ran from 1995 to 1998 as part of the UK Electronic Libraries (eLib)2 development program. Other eLib projects, particularly those which have explored cultural change in academic libraries (IMPEL2)3, the technology-related training needs of ‘hybrid’ library staff (SKIP)4, and the roles of librarians in academic liaison and support (see Flatten, 2000) also provide valuable insights into relevant issues in the UK context. The chapter reviews the impact of recent changes in the educational environment on the work practice of librarians in learner support roles in the UK, against the background of international trends, and draws attention to new perspectives on the contribution of these staff to educational development and delivery. A range of professional and other issues, which continue to bear on the development of librarians ‘ and information specialists’ roles in networked learner support, are highlighted.
The chapter is based on Levy, P. (2000) Infonnation specialists supporting learning in the networked environment: a review of trends and issues in higher education. The New Review of Libraries and Lifelong Learning 1 :35–64. The New Review of Libraries and Lifelong Learning is published by Taylor Graham Publishing, 48 Regent Street, Cambridge, CB2 IFD, UK. For full details, see: http://www.taylorgraham.com
IMPEL2 http://www.ilm.unn.ac.uk/impel
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Banks, B. (1997) Beyond the online library: supporting learning with the Learning Environment. International Journal of Electronic Library Research 1 (3) pp235–252
Barry, C.A. (1997) Information skills for an electronic world: training doctoral research students. Journal of Information Science 23 (3) pp225–238
Biddiscombe, R. (1998) Coming to an understanding: staff development and training in a multi-skilled team environment. In Heikell, M. (Ed.) Training for change: new skills for the electronic library. Proceedings of a seminar organized by NORDINFO and the British Library Research and Innovation Center, York, England, 25th–28th September 1997. Helsingfors: NORDINFO-Publikation pp67–82
Biddiscombe, R. (1998) Coming to an understanding: staff development and training in a multi-skilled team environment. In Heikell, M. (Ed.) Training for change: new skills for the electronic library. Proceedings of a seminar organized by NORDINFO and the British Library Research and Innovation Center, York, England, 25th–28th September 1997. Helsingfors: NORDINFO-Publikation pp67–82
Brophy, P. (2001) Networked learning. Journal of Documentation 57 (1) pp130–156
Brophy, P., Craven, J. & Fisher, S. (1998) The development of UK academic library services in the context of lifelong learning. A Supporting Study in the JISC Electronic Libraries (eLib) Program. London: Library Information Technology Center
Brown, J.S., Collins, A. & Duguid, S. (1989) Situated cognition and the culture of learning. Educational Researcher 18 (1) pp32–42
Bruce, C.S. (1997) The relational approach: a new model for information literacy. New Review of Information and Library Research 3. pp 1–22
Bulpitt, G. (1998) Case study: Sheffield Hallam University. In Hanson, T., Day, J. (Eds.) Managing the electronic library: a practical guide for information professionals. London: Bowker Sauropp 227–243
Burge, E.J. & Snow, J.E. (2000) Candles, corks and contracts: essential relationships between learners and librarians. The New Review of Libraries and Lifelong Learning 1, pp19–34
Carty, J., Stark, I., van der Zwan, R. & Whitsed, N. (1996) Towards a strategy for supporting distance-learning students through networked access to information: issues and challenges in preparing to support the Doctorate in Education. Education for Information 14 (4) pp305–316
Chamberlain, E. & Mitchell, M. (1996) BCK2SKOL: a networked learning model classroom. Education for Information 14 (4) pp279–295
Cochrane, C. (1996) The use of videoconferencing to support learning: an overview of issues relevant to the library and information profession. Education for Information 14 (4) pp317–330
Cook, N. & Stanley, T. (1999) MUDIMOO environments in the delivery of user support and training. Vine 109, pp53–58
Cox, A. (1997) Using the world wide web for library user education: a review article. Journal of Librarianship and Information Science 29 (1) pp39–44
Creth, S.D. (1996) The electronic library: slouching toward the future, or creating a new information environment? Follett Lecture Series http://www.ukoln.ac.uk/services/papers/follett/creth/paper.html
Cribb, G. & Woodall, L. (1997) Web book for engineers: an interactive information skills program. New Review of Information Networking 3, pp245–253.
Day, J.M., Walton, G. & Edwards, C. (1997) The culture of convergence. International Journal of Electronic Library Research 1 (1) pp43–62
Day, J.M., Walton, G., Bent, M., Curry, S., Edwards, C. & Jackson, M. (1996) Higher education, teaching, learning and the electronic library: a review of the literature for the IMPEL2 project: monitoring organizational and cultural change. The New Review of Academic Librarianship 1, pp131–204
Dearing Report (1997) Higher education in the learning society. Report of the National Committee of Inquiry into Higher Education. London: NCIHE Publications (HMSO)
Dewald, N.H. (1999a) Transporting good library instruction practice into the web environment: an analysis of online tutorials. The Journal of Academic Librarianship 25 (1) pp26–32
Dewald, N.H. (1999b) Web-based library instruction: what is good pedagogy? Information Technology and Libraries 18 (1) pp26–31
Duffy, T.M. & Jonassen, D.J. (Eds) (1992) Constructivism and the technology of instruction: a conversation. Hillsdale, NJ: Lawrence Erlbaum Associates
Edwards, C. (1997) Change and uncertainty in academic libraries. Ariadne: the Internet magazine for librarians and information specialists 11, pp6–8 http://www.ariadne.ac.uk/issuell/
Edwards, C., Day, J.M. & Walton, G. (Eds) (1998) Monitoring organizational and cultural change: the impact of people on electronic libraries. Report of the IMPEL2 Project. London: Library Information Technology Center
Fielden Report (1993) Supporting expansion: a report on human resources management in academic libraries, for the Joint Funding Councils’ Libraries Review Group (John Fielden Consultancy). Bristol: Higher Education Funding Council for England
Fjallbrant, N. (2000) Information literacy for scientists and engineers: experiences of EDUCATE and DEDICATE. Program 34 (3) pp257–268
Fjallbrant, N. & Levy, P. (1998) DEDICATE: distance education courses with access through networks. Ariadne: the Internet journal for librarians and information specialists. 17 http://www.ariadne.ac.uk/issue11/
Fjallbrant, N. & Levy, P. (1999) Information literacy courses in engineering and science: the design and implementation of the DEDICATE courses. In Proceedings of the 1999 lATUL Conference, Technical University of Crete, http://educate.lib.chalmers.se/IATUL/proceedcontentslchanpap/fjall.html
Flatten, K. (1997) Librarians as change agents in the HE community. In Layzell Ward, P. & Weingard, D.E. (Eds.) Human development: competencies for the twenty-first century. Papers from the IFLA CPERT Third International Conference on Continuing Professional Education for the Library and Information Professions. Munich: K.G. Saur, pp118–121
Flatten, K. (2000) The TAPin model. In Reid, B.J., Foster, W. (Eds.) Achieving cultural change in networked libraries. Aldershot: Gower, pp173–190
Fleming, H. (1996) User education in academic libraries in the United Kingdom. British Journal of Academic Librarianship 1 (1) pp18–40
Flett, M. (1999) Information skills training in UK universities: an overview of current practice and future trends, with a particular focus on networked delivery, academic integration and the role of the librarian. Unpublished Masters dissertation. Sheffield: University of Sheffield
Follett Report (1993) Report of the Joint Funding Councils’ Libraries Review Group. Bristol: Higher Education Funding Council for England
Fouad, R.H. (1997) Interactive teaching methods in relation to electronic information access. LIBER Quarterly 7, pp474–489
Powell, S.P. & Levy, P. (1995) Developing a new professional practice: a model for networked learner support in higher education. Journal of Documentation 51 (3) pp271–280
Garrod, P. (1997) New skills for information professionals. Information UK Outlooks 22. London: British Library and South Bank University
Garrod, P. (1998) Skills for new information professionals (SKIP): an evaluation of the key findings. Program 32 (3) pp241–263
Garrod, P. (1999) Survival strategies in the Learning Age — hybrid staff and hybrid libraries. ASLIB Proceedings 51 (6) pp187–94
George, R. & Luke, R. (1996) The critical place of information literacy in the trend towards flexible delivery in higher education contexts. Australian Academic and Research Libraries 27 (3) pp204–212
Grabinger, S.R. & Dunlap, J.C. (1995) Rich environments for active learning: a definition. ALT-J, Journal of the Association for Learning Technology 3 (2) pp5–34
Grabinger, S.R. & Higginson, C. (1998) REALs for Alt-C, Active Learning 9, pp57–60
Grabinger, S.R., Dunlap, J.C. & Duffield, J.A. (1997) Rich environments for active learning in action: problem-based learning. ALT-J. Journal of the Association for Learning Technology 5 (2) pp5–17
Heseltine, R. (1995) The challenge of learning in cyberspace. Library Association Record. 97 (8) pp432–433
Hunter, B. (1997) The role of learning support in the development and implementation of a key skills program and an Intranet to support it. Electronic Library 15 (5) pp357–62
Jackson, C. (1999) Computer-based video — a tool for information skills training? Aslib Proceedings 51 (7) pp213–223
Jones, M. (1997) High five for the next five; librarians and distance education, Journal of Library Services for Distance Education 1 (1) http://www.westga.edu/library/jlsde/
Kamhi-Stein, L. & Stein, AP. (1998) Teaching information competency as a third language: a new model for library instruction. Reference and User Services Quarterly 38 (2) pp173–79
Kelly, J. & Robbins, K. (1996) Changing roles for reference librarians. Journal of Library Administration 22 (213) pp111–121
Leckie, G.J. & Fullerton, A. (1999) Information literacy in science and engineering undergraduate education: faculty attitudes and pedagogical practices. College and Research Libraries 60 (1) pp9–29
Levy, P. (1997) Continuing professional development for networked learner support. International Journal of Electronic Library Research 1 (3) pp267–282
Levy, P. (1998) Developing networked learner support in UK academic libraries. In Heikell, M. (Ed) Proceedings of a seminar organized by NORDINFO and the British Library Research and Innovation Center, York, England, 25th–28th September 1997. Helsingfors: NORDINFO, pp37–46
Levy, P. (1999) An example of internet-based continuing professional development: perspectives on course design and participation. Education for Information 17, pp45–58
Levy, P., Fowell, S.P., Bowskill, N. & Worsfold, E. (1996) NetLinkS: a national professional development project for networked learner support. Education for Information 14 (4) pp261–278
May, N. (1998) Changing staff roles and the concept of the Curriculum Support Team: a case study of the science faculty at the University of Plymouth. Science Education Enhancement and Development (SEED) Working Paper Series. Plymouth: University of Plymouth
McNab, A.S. (1995) Creating the virtual community: supporting internet users bye-mail. The New Review of Information Networking 1, pp185–189
McNamara, D. (1998) Teaching for learning in libraries and information services: a series of educational development workshops. Hull: EduLib/University of Hull and University of Abertay Dundee
McPherson, M. (1997) Practising the paradigm shift; real-world experience of online support. International Journal of Electronic Library Research 1 (3) pp219–234
Needham, G., O’Sullivan, U. & Ramsden, A (2000) ROUTES: a virtual collection of resources for Open University teachers and students. In Brophy, P., Fisher, S. & Clarke, Z. (Eds.) Libraries without walls 3: the delivery of library services to distant users. London; Library Association Publishing, pp115–120
Oliver, R. & Oliver, H. (1997) Using context to promote learning from information-seeking tasks. Journal of the American Society for Information Science 48 (6) pp519–526
Ottewill, R. & Hudson, A. (1997) Electronic information resource use: implications for teaching and library staff. ALT-J, Journal of the Association for Learning Technology 5 (2) pp31–41
Pacey, P. (1995) Teaching user education, learning information skills; or, towards the self-explanatory library. New Review of Academic Librarianship 1, pp95–103
Pagell, R.A. (1996) The virtual reference librarian; using desktop videoconferencing for distance reference. The Electronic Library 14 (1) pp21–26
Parker, S. & Jackson, M. (1998) The importance of the subject librarian in resource based learning: some findings of the IMPEL2 Project. Education Libraries Journal 41 (2) pp21–26
Proctor, R. & Davenport, E. (1997) Distributed expertize: remote reference services on a metropolitan area network. The Electronic Library, 15 (4) pp271–78
Rice-Lively, M.L. & Racine, J.D. (1997) The role of academic librarians in the era of information technology. Journal of Academic Librarianship, January, pp31–41
Scholtz, A. (1996) PLUTO: interactive instruction on the web. College and Research Library News 57 (6) pp346–349
Schreiber, T. & Moring, C. (1997) The communicative and organizational competencies of the librarian in networked learner support: a comparative analysis of the roles of the facilitator and the librarian. International Journal of Electronic Library Research, 1 (3) pp299–310
Slade, A.L. (2000) International trends and issues in library services for distance learning: present and future. In Brophy, P., Fisher, S. & Clarke, Z. (Eds.) Libraries without walls 3: the delivery of library services to distant users. London: Library Association Publishing, pp6–48
Sloan, B. (1997) Service perspectives for digital remote reference services. Library Trends 47 (1) pp117–143
Stephens, K. & Unwin, L. (1997a) Postgraduate distance education and libraries: educational principles versus pragmatic course design. Teaching in Higher Education 2 (2) pp153–165
Stephens, K. & Unwin, L. (1997b) The heart of the matter: libraries, distance education and independent thinking. Journal of Library Services for Distance Education 1 (1) http://www.westga.edu/~library/jlsde/jlsdel.l.html
Stoffle, C.J. (1996) The emergence of education and knowledge management as major functions of the digital library. Follett Lecture Series http://www.ukoln.ac.uk/services/papers/follett/stoffle/paper.html
Thomasson. G. & Fjallbrant, N. (1996) EDUCATE: the design and development of a networked end-user education program. Education for Information 14 (4) pp295–304
Vishwanatham, R., Wilkins, W. & Jevec, T. (1997) The Internet as a medium for online instruction. College and Research Libraries 58 (5) pp433–444
Watson, L. (1998) Information services: a mission and a vision. Ariadne: the Internet magazine for librarians and information specialists 14 http://www.ariadne.ac.uk/issue14/
Webber, S. & Johnston, B. (2000) Conceptions of information literacy: new perspectives and implications. Journal of Information Science 26 (6) pp381–397
Williams, H. & Reid, B. (2000) The impact of the TAPin project on LIS staff. In Reid, B.J. & Foster, W. (Eds.) Achieving cultural change in networked libraries Aldershot: Gower, pp191–206
Williams, H. & Zald, A. (1997) Redefining roles: librarians as partners in information literacy education. International Journal of Electronic Library Research 1 (3) pp253–266
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2002 Springer-Verlag London
About this chapter
Cite this chapter
Levy, P. (2002). Information Specialists and Networked Learner Support. In: Steeples, C., Jones, C. (eds) Networked Learning: Perspectives and Issues. Computer Supported Cooperative Work. Springer, London. https://doi.org/10.1007/978-1-4471-0181-9_9
Download citation
DOI: https://doi.org/10.1007/978-1-4471-0181-9_9
Publisher Name: Springer, London
Print ISBN: 978-1-85233-471-0
Online ISBN: 978-1-4471-0181-9
eBook Packages: Springer Book Archive