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Assessment of design exclusion

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Countering design exclusion

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Abstract

To be able to evaluate and quantify the level of design exclusion of a particular product, it is necessary to be able to assess the features of the product to identify those that present difficulties to the user and, ideally, why they present difficulty. The level of capability required for the user to be able to use those features of the product then needs to be mapped to the overall spread of capabilities across the population to identify how many people can or cannot use the product.

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Further Reading

  • DTI (2000) A study of the difficulties disabled people have when using everyday consumer products. Consumer Affairs Directorate, Department of Trade and Industry, London, UK

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  • Stanton N, Young M (1999) A guide to methodology in ergonomics - designing for human use. Taylor and Francis, London, UK

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  • Vanderdonckt J (2001) Some preliminary investigation about the organisation of user interface design guidelines. Proceedings of HCI International, Lawrence Erlbaum Associates, Mahwah, NJ, USA, 1212-1216

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Authors and Affiliations

  1. Engineering Design Centre, Department of Engineering, University of Cambridge, Trumpington Street, Cambridge, CB2 1PZ, UK

    Simeon Keates MA, PhD & John Clarkson MA, PhD, MIEE, CEng

Authors
  1. Simeon Keates MA, PhD
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  2. John Clarkson MA, PhD, MIEE, CEng
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© 2004 Springer-Verlag London

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Keates, S., Clarkson, J. (2004). Assessment of design exclusion. In: Countering design exclusion. Springer, London. https://doi.org/10.1007/978-1-4471-0013-3_9

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  • DOI: https://doi.org/10.1007/978-1-4471-0013-3_9

  • Publisher Name: Springer, London

  • Print ISBN: 978-1-85233-769-8

  • Online ISBN: 978-1-4471-0013-3

  • eBook Packages: Springer Book Archive

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