Understanding design exclusion

  • Simeon Keates
  • John Clarkson

Abstract

While inclusive design and universal design are commonly accepted as good design aims, this chapter discusses the merits of focusing on design exclusion. The concept of design exclusion is particularly powerful because identifying why and how users cannot use a product enables designers to counter such exclusion. This chapter explains how design exclusion arises and defines a series of measures of inclusive merit - how successful products are at being inclusive. The themes of quantifying and countering design exdusion are re-visited in later chapters in this book.

Keywords

Marketing 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Further Reading

  1. Stephanidis C (2001) User interfaces for all: new perspectives into human-computer interaction. User interfaces for all, Lawrence Erlbaum Associates. Hillsdale, NJ, USA, 3–17Google Scholar

Copyright information

© Springer-Verlag London 2004

Authors and Affiliations

  • Simeon Keates
    • 1
  • John Clarkson
    • 1
  1. 1.Engineering Design Centre, Department of EngineeringUniversity of CambridgeCambridgeUK

Personalised recommendations