Abstract
So far we have discussed why companies should be adopting inclusive design practices. However, the uptake of inclusive design in the UK has been somewhat patchy at best. Conversely, Universal Design has had more of an impact in changing how companies in the US develop new products, supported by more comprehensive and longstanding legislation. Within the European Community, the UK stands alone as having wide-ranging disability discrimination laws, although Germany and the Netherlands are moving towards implementing similar statutes.
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Further Reading
Cooper (1999) The inmates are running the asylum: why high tech products drive us crazy and how to restore the sanity. SAMS, Indianapolis, USA
Ford R (2000) Auto design for the ages. Boston Globe Newspaper, Boston, USA, 5/3/2000,A01
Kunkel P (1997) Apple Design: the work of the Apple Industrial Design Group. Graphis Inc, NewYork, USA
Trewin S, Pain H (1999) Keyboard and mouse errors due to motor disabilities. International Journal of Human-Computer Studies, 50: 109–144
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© 2004 Springer-Verlag London
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Keates, S., Clarkson, J. (2004). Inclusive design in industry. In: Countering design exclusion. Springer, London. https://doi.org/10.1007/978-1-4471-0013-3_3
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DOI: https://doi.org/10.1007/978-1-4471-0013-3_3
Publisher Name: Springer, London
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