Abstract
Many designers feel that it would be extremely useful to know exactly how many people have difficulties using a particular product and why, so that they can design genuinely better (i.e. more inclusive and more acceptable) solutions. This chapter presents methods for quantifying such exclusion.
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Further Reading
DTI (2000) A study on the difficulties disabled people have when using everyday consumer products. Government Consumer Safety Research, Department of Trade and Industry, London, UK
Grundy E, Ahlburg D, Ali M, Breeze E, Sloggett A (1999) Disability in Great Britain: results from the 1996/97 Disability Follow-up to the Family Resources Survey. Charlesworth Group, Huddersfield, UK
Martin J, Meltzer H, Elliot D (1988) The prevalence of disability among adults. Her Majesty’s Stationery Office, London, UK
Norris B and Wilson JR (1995) Childata: The Handbook of child measurements and capabilities - data for design safety. Department of Trade and Industry, London, UK
Peebles L, Norris B (1998) Adultdata: the handbook of adult anthropometric and strength measurements - data for design safety. Department of Trade and Industry, London UK
RNID (2002) Factsheet at:http://vvww.rnid.org.uk/html/info_leaflets_this_is_rnid.htm
Smith S, Norris B, Peebles L (2000) Older adultdata: the handbook of measurements and capabilities of the older adult-data for design safety. UK Department of Trade and Industry, London, UK
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© 2004 Springer-Verlag London
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Keates, S., Clarkson, J. (2004). Quantifying design exclusion. In: Countering design exclusion. Springer, London. https://doi.org/10.1007/978-1-4471-0013-3_10
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DOI: https://doi.org/10.1007/978-1-4471-0013-3_10
Publisher Name: Springer, London
Print ISBN: 978-1-85233-769-8
Online ISBN: 978-1-4471-0013-3
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