Abstract
While inclusive design and universal design are commonly accepted as good design aims, this chapter discusses the merits of focusing on design exclusion. The concept of design exclusion is particularly powerful because identifying why and how end-users cannot use a product enables us to counter such exclusion. This chapter explains how design exclusion arises and defmes a series of measures of inclusive merit — i.e. how successful products are at being inclusive. The themes of quantifying and countering design exclusion are re-visited in later chapters in this book.
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© 2003 Springer-Verlag London
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Keates, S., Clarkson, J. (2003). Design exclusion. In: Clarkson, J., Keates, S., Coleman, R., Lebbon, C. (eds) Inclusive Design. Springer, London. https://doi.org/10.1007/978-1-4471-0001-0_6
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DOI: https://doi.org/10.1007/978-1-4471-0001-0_6
Publisher Name: Springer, London
Print ISBN: 978-1-85233-700-1
Online ISBN: 978-1-4471-0001-0
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