Abstract
We live in a world in which information and communication technologies (ICT) are becoming a ubiquitous presence in our working day. In most cases the impact and influence are benevolent and we should be looking for ways to improve the productivity of our working time with the help of ICT driven tools and support systems. In some cases it has turned out that the technologies become a problem as they are only partly mastered, as the learning process requires resources and time, and as the introduction of the ICT applications themselves have an adverse impact on the productivity of everyday working time.
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Carlsson, C., Fedrizzi, M., Fullér, R. (2004). Management and Intelligent Support Technologies. In: Fuzzy Logic in Management. International Series in Operations Research & Management Science, vol 66. Springer, Boston, MA. https://doi.org/10.1007/978-1-4419-8977-2_1
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DOI: https://doi.org/10.1007/978-1-4419-8977-2_1
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