On-demand Assistance in Handling Ammunition:Development of a Mobile Ammo DSS

  • Supavich PengnateEmail author
  • Ramesh Sharda
  • David Biros
  • Michael Hass
  • Upton Shimp
Part of the Annals of Information Systems book series (AOIS, volume 13)


Wireless technology and the emergence of handheld devices provide new ways to deliver and present information. For the military, availability of needed ammunition information is critical for decision making, especially in a war zone. This case study describes the extension of a Web-based ammunition multimedia encyclopedia (AME) developed for the U.S. Army Defense Ammunition Center (DAC). Mobile AME uses handheld technology to provide Quality Assurance Specialist Ammunition Surveillance (QASAS) personnel access to needed ammunition information via a personal digital assistant (PDA). The focus was to develop a highly usable system supporting QASAS decision making and training in choosing the best practices to properly handle ammunition items. This chapter discusses the motivation behind Mobile AME, design and development of the system, and future directions.


Mobile decision support Handheld technology Ammunition multimedia encyclopedia 


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Copyright information

© Springer Science+Business Media, LLC 2011

Authors and Affiliations

  • Supavich Pengnate
    • 1
    • 2
    Email author
  • Ramesh Sharda
    • 1
  • David Biros
    • 1
  • Michael Hass
    • 1
  • Upton Shimp
    • 2
  1. 1.The U.S. Army Defense Ammunition CenterStillwaterUSA
  2. 2.Department of Management Science and Information SystemsOklahoma State UniversityStillwaterUSA

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