The Challenges of E-governance in a Small, Developing Society: The Case of Trinidad and Tobago

  • Ann Marie Bissessar
Part of the Integrated Series in Information Systems book series (ISIS, volume 25)


This chapter examines the attempt to introduce e-governance tools in a small island republic, Trinidad and Tobago, West Indies. Placing the chapter within the environment of New Public Management Reforms, the chapter looks at some of the e-governance tools that have been introduced so far. It argues, however, that while the introduction of e-governance will undoubtedly be beneficial to the society as a whole, to date it has attained limited success since the foundations on which these tools are to operate were often implemented on an ad hoc and fragmented basis or were poorly monitored. Moreover, what is even more evident is that while the government claims that e-governance tools allow for access by the population of 1.3 million people, as this chapter will reveal a large proportion of the population has limited access to computers and also a large percentage of the civil society is illiterate with respect to the use of this tool. In addition, one major hurdle to the introduction of e-governance would include the inability to foster the necessary partnerships. The overall goal of this chapter, then, will be to examine some of the constraints of introducing e-governance technology in a small, developing society.


Public Sector Comprehensive Reform Global Competitiveness Report Human Resource Management System Human Resource Information System 
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Copyright information

© Springer Science+Business Media, LLC 2010

Authors and Affiliations

  1. 1.The University of the West IndiesSt AugustineWest Indies

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