Mean Values Techniques

  • Ivo Adan
  • Jan van der Wal
Part of the International Series in Operations Research & Management Science book series (ISOR, volume 154)


This chapter presents the technique to determine mean performance characteristics of queueing models, generally known as mean value analysis (MVA). The term MVA is usually associated with queueing networks (QNs). However, theMVA technique is also very powerful when studying single-station queueing models. The merits of MVA are in its intrinsic simplicity and its intuitively appealing derivation based on probabilistic arguments. The intuition ofMVA can also be used to develop approximations for problems where an exact analysis appears to be intractable.


Service Time Arrival Rate Queue Length Sojourn Time Pasta Property 
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Copyright information

© Springer Science+Business Media, LLC 2011

Authors and Affiliations

  1. 1.Department of Mathematics and Computer ScienceEindhoven University of TechnologyEindhovenThe Netherlands
  2. 2.Department of Quantitative EconomicsUniversity of AmsterdamAmsterdamThe Netherlands

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