Knowledge Management Capability in Education

  • Jeremy HodgesEmail author
  • Ronald Freeze
Part of the Annals of Information Systems book series (AOIS, volume 14)


In this chapter we extend the theory of knowledge management capability to the educational domain. A review of existing literature and examination of knowledge types, knowledge management, and modeling techniques are presented. A specific case study from a Department of Defense educational organization solidifies the application of a formative third-order model for measuring knowledge management capability, and underscores the uniqueness of distinct knowledge management capability areas. Implications for today’s knowledge managers and recommendations for future research are concluding points of the chapter.


Knowledge Management Organizational Member Reflective Model Lesson Learn Knowledge Type 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.



This chapter is an extension of a paper accepted in the Proceedings of the Fifteenth Americas Conference on Information Systems (Freeze and Hodges, 2009) and part of the unpublished dissertation work of Hodges (2009).


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Copyright information

© Springer New York 2011

Authors and Affiliations

  1. 1.Embry-Riddle Aeronautical UniversityDaytona BeachUSA
  2. 2.Emporia State UniversityEmporiaUSA

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