Migrating Processes from Physical to Virtual Environments: Process Virtualization Theory

  • Eric Overby
Part of the Integrated Series in Information Systems book series (ISIS, volume 28)


Increasingly, processes that have relied on physical interaction between people, and between people and objects are being migrated to virtual environments in which physical interaction is not available. For example, medical processes that have traditionally relied on physical interaction between physician and patient are conducted virtually through telemedicine, and shopping processes that have traditionally relied on physical interaction between shoppers and products are conducted virtually via electronic commerce. I refer to this migration as process virtualization. Although the pace of process virtualization is accelerating, some processes have proven more suitable for virtualization than others. Process virtualization theory is a recently proposed theory designed to explain this variance. This chapter describes the theory by defining terms, discussing the constructs and relationships of the theory that explain and predict how suitable a process is to being conducted virtually, and discussing how the theory fits into the Information Systems discipline.


Process Virtual Virtualization Information systems Theory 



Information Systems


Information Technology


Technology Acceptance Model


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Copyright information

© Springer Science+Business Media, LLC 2012

Authors and Affiliations

  1. 1.College of ManagementGeorgia Institute of TechnologyAtlantaUSA

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