Case Three: PANALPINA International Forwarders

Part of the Integrated Series in Information Systems book series (ISIS, volume 23)


The third case is analyzed in this section. Subsequently another update to the theory is carried out to arrive at the 3rd Theoretical Framework, which is then assessed for saturation. The case proved exceedingly fruitful – it yielded nearly three-quarters as many ‘raw’ categories as did the foundation case. Given the advanced degree of saturation at this stage of the study, however, the larger proportion of these categories confirmed and annotated the properties of existing ones. Nevertheless, the minority of ‘new’ categories added critical value to the theory so far. For this reason, the case story is told with a sharp focus towards the areas that contribute most to the theory. Similarly, the interpretation will concentrate on the salient aspects of new theoretical contributions. Full details of the case – together with the detailed description of findings, interpretations and theorems – are, again, available from the author on demand.


Case History Information Intensity Secondary System Business Initiative Information Technology Application 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. Lehmann, H. P. 1993 Core competence and learning alliances. Journal for Information Technology, 8, 217–225, Chapman and Hall, London.CrossRefGoogle Scholar

Copyright information

© Springer Science+Business Media, LLC 2010

Authors and Affiliations

  1. 1.School of Information ManagementVictoria University of WellingtonWellingtonNew Zealand

Personalised recommendations