Abstract
Main topics in this Chapter are (1) classification of complex healthcare environment, by means of end-means hierarchy, two or three-axis models for categorizing clients and care-providers into strategic care units, (2) parallel distributed processing approaches for clustering the participants by their job consciousness and for disclosing the interconnectedness between the variables of job constraints and the criterion variables, provided with a Case Study, and (3) performance evaluation in individual and organizational levels in terms of ethical-social values and emotional-developmental values, by using evaluation indicators, such as team coherence, reciprocity, fairness or equity, together with performance reliability. Contextual performance is to be measured in addition with task performance for enhancing knowledge sharing and absorption in organization. Classification into strategic unit, or typology, is the first step in intervening and analyzing complex society and is a useful starting means to cope with diversified urbanization Analyzing to see reality of your field is necessary step for making the participants work together without misunderstanding information presented and knowledge acquired in the process of organizational learning and for enhancing uniqueness of organizational culture.
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Saito, M. (2010). A Scalable and Viable Strategy for Managing Organization: Typology of Intervening into Complex Healthcare Environment for Enhancing Its Continual Development. In: Gibbons, M., Bali, R., Wickramasinghe, N. (eds) Perspectives of Knowledge Management in Urban Health. Healthcare Delivery in the Information Age, vol 1. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-5644-6_9
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