Abstract
Business experience and literature suggest that mastering the use of ICT has become a core competency for pursuing competitive advantage and sustained growth in most industries and services (Chaps. 4 and 6). It is also likely to become a core competency in national development and in delivering public services, education and training, and even microcredit and poverty reduction programs. To realize this potential, the current focus on investment in physical infrastructure and hardware, and on isolated experimentation and piecemeal implementation must be broadened and scaled-up to address the policies, institutions, infrastructures and skills necessary for e-enabled business transformation and grassroots innovation.
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Notes
- 1.
An analysis of the correlation of ICT and knowledge with development (GDP per capita) suggests that a positive and nonlinear relationship, but the fit of regression is much higher for the ICT index (R2 = 0.8) than for the knowledge index (R2 = 0.6), perhaps indicating a broader role of ICT than access to knowledge (de Ferranti et al. 2001).
- 2.
Wallis, John J and Douglas C. North (1986) “Measuring the Transaction Sector in the American Economy” in S.L. Engerman and R.E. Gallman, (eds) Long Term Factors in American Economic Growth, Chicago, University of Chicago Press. See also Nobel Economics Prize speech, Douglas North, 1993.
- 3.
Dahlman, Routti and Yla-Anttila. 2006; and Hanna and Knight (forthcoming).
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Hanna, N.K. (2010). Strategic Options for Private Sector Development. In: Enabling Enterprise Transformation. Innovation, Technology, and Knowledge Management. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-1508-5_3
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