Corporate Management of Knowledge
Corporate management of knowledge (CMK) aims to gather, create, and share knowledge in order to promote organizational innovation that delivers value to the ecosystem of partners, customers, employees, alliances, and other relationships in which the company is involved. There must be a high level of sensitivity toward the interdependence with all those players.
CMK looks at knowledge from the organization’s point of view. In particular, the focus is on organizational innovation that improves organization’s processes as derived from the organization’s business objectives. Contents, contexts, and communities (the “triple C”) capture the essence of this approach.
For the purpose of CMK initiatives and processes, knowledge is categorized as highlighted in Exhibit 46.