Government Transformation: Vision and Journey

  • Nagy K. Hanna
Part of the Innovation, Technology, and Knowledge Management book series (ITKM)


E-government is one key area of a broad array of ICT applications with pervasive impact throughout the economy. It also illustrates the profound implications of an ICT-induced institutional transformation. It presents a new techno-economic paradigm for the public sector. For a variety of reasons, public agencies at all levels are pressed to respond to growing challenges. E-government provides powerful tools and new opportunities to address both old and new public sector challenges. The use of ICT can significantly improve the range and quality of public services to citizens and businesses, while making government more efficient, effective, responsive, transparent, and accountable.


Public Sector Public Service Public Procurement Future Government Public Sector Management 
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Copyright information

© Springer Science+Business Media, LLC 2010

Authors and Affiliations

  1. 1.University of MarylandBethesdaUSA

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