IT-Based Knowledge Management Systems to Support the Design of Product Development Processes

Part of the Annals of Information Systems book series (AOIS, volume 5)


In today’s dynamic business world, the ability to continuously innovate and respond to customers’ needs is fundamental to success. To enable companies to do this a thorough understanding of their internal processes is required. Experiments can provide significant opportunities for companies to generate knowledge about their product development processes. This chapter examines the role of experimentation in designing robust product development processes and the role of information technology in supporting this. It outlines an IT-based knowledge management system to support the creation, transfer, and the use of knowledge amongst engineers in designing and conducting experiments that lead to robust product development processes. The chapter concludes with a discussion of the key issues for future research in this area.


Knowledge Management Tacit Knowledge Explicit Knowledge Knowledge Creation Product Development Process 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media, LLC 2010

Authors and Affiliations

  1. 1.Enterprise Research Centre, ER1030University of LimerickPlasseyIreland

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