Quality Issues Facing Malaysian Higher Learning Institutions: A Case Study of Universiti Teknologi Malaysia

  • M. Puteh
  • S. M. Daud
  • N. H. Mahmood
  • N. A. Azli


This chapter analyses the extent to which Malaysian universities have responded to the pressing call for enhancing institutional quality and advocating academic excellence. Malaysian universities have been challenged by both internal and external assessments that suggest that they are not on a par with their international competitors. As a result there have been great demands for an urgent remedy. This chapter explores the progress that has been made in responding to those demands and the limitations that have been encountered. In so doing it provides a case study that focuses on engineering programmes in particular. The chapter is intended to answer the question: can institutional quality improvement deliver the human capital that Malaysia needs in order to remain globally competitive?


Engineering Programme Quality Assurance System Quality Assurance Process Branch Campus Quality Assurance Scheme 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. Ariff, M. M. (2007). The difficult path to education excellence. Retrieved November 13, 2007. Retrieved March 24, 2008.
  2. Department of Statistics Malaysia. (2006). Labour Force Survey 2006.
  3. Engineering Accreditation Council. (2007). Engineering programme accreditation manual. Engineering Accreditation Council, Board of Engineers Malaysia.
  4. Government of Malaysia (2002). Report for graduate unemployment from public and private tertiary institutions: Causes and recommendations. Cabinet Committee for Workforce from Public and Private Tertiary Institutions.Google Scholar
  5. International Engineering Alliance. (2007). International educational accords resulting from IEM Washington (updated Wed 15th Aug 2007): Rules & procedures. Retrieved March 14, 2008.
  6. Malaysian Qualification Agency. (2008). MQA in brief. Retrieved March 23, 2008.
  7. Ministry of Higher Education. (2005). Quality assurance in public universities of Malaysia.
  8. Mohammad, S. (2007). Outcome based education at UTM. Workshop on efficiency level assessment course. Skudai, Johor, Malaysia, June 2007.Google Scholar
  9. Patil, A. S., & Pudlowski, Z. J. (2004). Strategies for international accreditation and recognition of engineering and technology education in the Asia-Pacific Region. Paper presented at the 4th Global Congress on Engineering Education, Bangkok, Thailand, 5–9 July 2004.Google Scholar
  10. Prados, J. W., Peterson, G. D., & Lattuca, L. R. (2005). Quality assurance of engineering education through accreditation: The impact of Engineering Criteria 2000 and its global influence. Journal of Engineering Education, 94(1), 165–183.Google Scholar
  11. Puteh, M. (2006). Electronic learning in Malaysian Universities and the transformation of Malaysia. Doctoral Thesis, Monash University, Australia.Google Scholar
  12. Wan Badaruzzaman, W. H. (2005). Elements of OBE in the accreditation process. Workshop on continuous quality improvement through outcome based education, Seri Kembangan, Selangor, Malaysia, June 2005.Google Scholar

Copyright information

© Springer Science+Business Media, LLC 2009

Authors and Affiliations

  • M. Puteh
    • 1
  • S. M. Daud
  • N. H. Mahmood
  • N. A. Azli
  1. 1.College of Science and TechnologyUniversiti Teknologi Malaysia, International Campus Jalan SemarakKuala LumpurMalaysia

Personalised recommendations