Digital Radiology Divide at McKinly
McKinly Hospital for Children, one of the leading pediatric caregivers and research centers in the nation, is implementing a Picture Archive and Communication System (PACS) to promote patient care, enhance efficiency, and reduce costs. The medical imaging department is leading the effort to ensure seamless integration and interoperability, while minimizing the organizational, political, financial, and managerial issues. This case identifies the Organizational Behavior risks and benefits that deployment of a hospital wide information system presents. Additionally, a full case analysis and preferred implementation strategy provide a framework for any organization considering PACS or similar health information technology systems.
The medical imaging department is located on the first floor of the hospital while the department’s magnetic resonance imaging (MRI) division resides on the ground floor. The department consists of highly trained pediatric radiologists, radiologic technologists, nurses, and non-clinical support.
To further promote patient care, enhance efficiency, and reduce costs, the imaging department is implementing a Picture Archive and Communication System (PACS). To supplement PACS, the department is also considering Computed Radiography (CR) and Digital Dictation/Voice Recognition (DDVR) systems.